GamersGate Reviews

Everything was great, got the key immediately after payment. Very good price too. I've also enjoyed reading the GG replies to negative reviews, both hillarious and professional. :D

I placed an order on sept 7th and now after 29-30hrs, my order is still under manual review. I've written 3 mails to support so far. No response whatsoever. It's not the first time it has happened. It's probably 4th or 5th time its happening. I requested for a refund 10hrs after my order was still under review. When websites like greenmangaming can deliver keys immediately these guys take 24-48hrs to deliver keys. What kind of sad service is this. I've decided never to buy from gamersgate again, thanks to these guys I'll probably avoid third party retailers altogether and buy games directly on steam and epic games since they have way better regional pricing anyways. I never make such negative posts and wait patiently for the service provider to solve any issues. But this is beyond pathetic and these guys have really tested my patience for not once or twice but for the fourth or fifth time. I don't need keys from these guys anymore, I just hope they offer me refund without me having to go through the hassle of manually charging back via bank/credit card. Horrible Horrible experience. AVOID AT ALL COST!!!!

Edit: I had a back and forth conversation with support and decided for the complete refund. The support person (Andrew) was very helpful but the damage was done. I can't keep having traumatic experiences such as these. I am increasing the review to 3 stars because they admitted their mistakes and were willing to compensate. They even gave me 50% off coupon to use in future, I may return to this site after a few months to see if they've improved upon their review system and support response. But still the fact that thier support response came only after leaving a review on trustpilot makes me very bitter and hard for anyone to recommend this site. No ill feelings and I sincerely hope they get better.

good website easy to use and have coupon

They have put quantity in between 1 and 3 as per user requirements (ingenius, I know) so that you can buy multiple games with multiplayer mode to play together with friends/family, but then they disallow it and take their sweet time without communicating with the customer that they are about to cancel all their items and refund the money. So you just sit there furious thinking what just happened. The customer support are really rude as well. Don't bother with this site there's way better ones out there.

Bought gta at half the price, no problem at the payment. Only thing that slowed me was that I did not know you need to make an account.

I tried to buy a key for $2.99 and I paid through Paypal. They somehow decided that the transaction might be fraudulent and that I was probably going to steal that $2.99 from them! How these people have a positive rating on here is beyond me, unless they're buying reviews like so many other companies.

I accidentally bought a dlc I already owned and requested a refund straight away. They didn’t get back to me straight away but on the same day and was refunded the following day with no hassles as they stated. Nice work GG!

Spoke with Tom from their support team to help with some profiles issues and Tom was very quick and helpful. The site has pretty good deals consistently and have not had any problems support couldn't solve.

I bought a piece of DLC for a Steam game for under $5 ($3.69 to be exact) and the purchase was flagged as being under review. I've bought keys from a bunch of different sites like Green Man Gaming, Humble Store and Fanatical and I always get what I paid for almost immediately but for some reason GamersGate decided my purchase of three fiddy was sus and needed to be held up. Luckily I only spent a fiver so if I end up in limbo like a lot of other people seem to be I'm not really out by that much. But yeah, I wouldn't recommend this site to anyone; especially since there's dozens of other sites that offer the same service without the hassle.

I've been buying games from gamersgate for years. Manual review times have been taking too long lately. I understand manual review is required on the first order, but it repeats with every purchase afterwards. They need to find a solution to this.